Privacy Policy
At Mother Homeopathy, we are committed to protecting your privacy and handling your personal information with care and confidentiality.
This Privacy Policy explains how we collect, use, and store your information when you enquire about or book consultations, complete questionnaires, or use our website.
Information We Collect
We may collect the following information:
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Name
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Email address
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Telephone number
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Billing address
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Pregnancy, wellbeing, and health information shared within consultation or suitability questionnaires
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Information submitted through contact forms or email correspondence
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Website usage information through cookies and analytics tools
We only collect information that is relevant and necessary for the services we provide.
How We Use Your Information
We use your information to:
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Arrange and manage appointments
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Review suitability questionnaires
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Provide personalised consultations and guidance
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Respond to enquiries
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Improve our website and services
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Send important appointment or service updates
Your information is treated confidentially and is never sold to third parties.
Health & Pregnancy Information
Some information shared with us may relate to health, wellbeing, fertility, pregnancy, birth, or postnatal experiences.
This information is handled sensitively and used solely for the purpose of providing personalised wellbeing support and reviewing suitability for consultations or remedies.
How We Use Your Information
We take reasonable steps to store your information securely and protect it from unauthorised access, disclosure, or misuse.
Information may be stored through secure third-party platforms used to operate our website, bookings, forms, and payment systems.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You can choose to disable cookies through your browser settings.
Your Rights
You may request:
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Access to the personal information we hold about you
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Correction of inaccurate information
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Deletion of your personal information where appropriate
To make a request, please contact us using the details below.
Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact:
hello@motherhomeopathy.com
Disclaimer
The information provided by Mother Homeopathy is intended for educational and wellbeing purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Our consultations and remedies are designed to complement, not replace, the care provided by your GP, midwife, consultant, or healthcare provider.
If you have concerns regarding your health, pregnancy, labour, birth, or postnatal recovery, you should always seek advice from an appropriate medical professional.
While we aim to provide thoughtful and supportive guidance, individual experiences and responses may vary and no specific outcomes can be guaranteed.
By using this website or booking consultations, you acknowledge that responsibility for healthcare decisions remains with you.
Terms & Conditions
By booking a consultation or using this website, you agree to the following Terms & Conditions.
Consultations
Consultations are intended to provide personalised wellbeing support and are designed to complement existing maternity or healthcare provision.
Appointments may be conducted online unless otherwise agreed.
Payments
Payment is required in full at the time of booking unless otherwise agreed in writing.
Cancellations & Rescheduling
If you need to reschedule an appointment, please provide as much notice as possible.
Appointments cancelled with less than 24 hours’ notice may be non-refundable.
We reserve the right to charge for missed appointments.
Questionnaires & Suitability
Clients may be asked to complete questionnaires before consultations in order to help us assess suitability and provide personalised support.
Completion of all questions is not mandatory.
We reserve the right to decline consultations where we believe support may not be appropriate.
Intellectual Property
All content, wording, branding, imagery, and materials provided by Mother Homeopathy remain the intellectual property of Mother Homeopathy and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
Mother Homeopathy accepts no liability for decisions made solely on the basis of information provided through this website or during consultations.
By booking consultations or using our services, you acknowledge that healthcare decisions remain your responsibility.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
hello@motherhomeopathy.com